I was recently at a presentation by the Samaritans on suicide prevention. They said their volunteers are taught not to ask “why” questions, saying that...
I met Christina and Brad for their first session and gathered information about their relationship. In our second meeting, we were planning to work on...
Colin and Lauren had an awful relationship. Lauren initially described her relationship as toxic. She said it was unhealthy, dysfunctional, and included screaming and swearing....
Kelly was sharing something personal and Thomas rolled his eyes. Typically Kelly would say something incendiary, Thomas would bark back, then they wouldn’t talk for...
Apologies help heal conflict. There are different levels of apologies and each level described below becomes more effective. Level 1: “I’m sorry.” This is the...